Skip to content
Atousa Kamangar Rahmani
Atousa Kamangar Rahmani

London, UK

Curriculum vitae

Atousa Kamangar Rahmani

HR leader & researcher — AI in people management, recruitment and brand behaviour

Profile

I'm an HR manager and researcher based in London, and a PhD candidate at King's College London. I have led a team of fifty in London and, before that, a 200-person operation in Tehran as Senior Manager.

My work spans the full recruitment cycle, onboarding, employee relations, performance appraisal design, and learning and development.

My research focuses on innovative HRM strategies that use technology to improve recruitment, employee engagement and training — in particular, how artificial intelligence can be integrated into HR practice to build dynamic, inclusive workplaces. My MSc dissertation at Brunel University London examined the effect of AI in HRM on the recruitment of women entrepreneurs. Earlier work on brand betrayal and consumer behaviour appears in the Journal of Hospitality Marketing & Management and in the book Betrayal to the Brand.

Education

PhD

King's College London, London, UK

    MSc Human Resource Management — CIPD-accredited

    Brunel University London, London, UK

    • Grade: Distinction (80)
    • Thesis: Effect of Artificial Intelligence in Human Resource Management on Recruitment of Entrepreneur Women
    • Supervisor: Dr Raffaella Valsecchi

    Sep 2022 – Dec 2023

    MSc Business Management

    Payame Noor University (PNU), Tehran, Iran

    • GPA: 18.76 / 20
    • Thesis: Investigating the effect of pride, mindfulness, general self-awareness and emotional satisfaction on customer citizenship behaviour among green customers — 18.50 / 20 (Distinction)
    • Supervisor: Prof. Mirza Hasan Hosseini

    Sep 2019 – Aug 2021

    BSc English Language Translation

    Payame Noor University, Shahriyar Branch

    • GPA: 14.10 / 20

    Sep 2019 – Aug 2021

    BSc Pure Chemistry

    Islamic Azad University, Tehran Central Branch, Tehran, Iran

    • GPA: 14.46 / 20

    Sep 2005 – Aug 2009

    Experience

    Human Resources Manager (Leader)

    Companies House, London, UK

    • Recruitment & onboarding: Managed end-to-end recruitment, hiring 30+ employees; streamlined onboarding, cutting average onboarding time by 25%.
    • Employee relations: Primary contact for employee concerns, resolving 50+ grievances; introduced an employee feedback system that raised satisfaction by 15%.
    • Performance management: Designed a performance appraisal system (+20% overall performance) and personalised development plans (+30% internal promotions).
    • Training & development: Built training programmes (+40% productivity) and a continuous-learning culture (+50% participation in professional development).

    Jan 2022 – Oct 2026

    Senior Manager

    Tyana Company, Tehran, Iran

    • Operations: Lean management practices improved operational efficiency by 35%; led 200 employees; 20% revenue growth.
    • Strategy: Strategic plans delivering a 25% market-share increase; market analysis and competitive benchmarking.
    • Leadership: Mentored department managers (+30% team performance); leadership development and succession planning.
    • Projects: Delivered cross-functional projects on time and on budget; new project-management tools cut completion times by 20%.

    Sep 2018 – Dec 2021

    Marketing Manager

    Tehran, Iran

    • Quality assurance programme: on-site evaluations, internal audits and customer surveys.
    • Operational improvements delivering cost savings and better margins.
    • Conflict resolution and a safe, inclusive work environment; team readiness and punctuality.

    2009 – 2018

    Clerk (part-time / voluntary)

    Tehran, Iran

    • Physical and digital records management; shipment verification to minimise delays; document accuracy reviews; professional memos, letters and marketing materials.

    2007 – 2009

    Publications

    1. Rasouli, N., Rasoolimanesh, S. M., Rahmani, A. K., Momayez, A., & Torabi, M. A. (2022). Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter?. Journal of Hospitality Marketing & Management, 31(6), 662–687. https://doi.org/10.1080/19368623.2022.2043800
    2. Kamangar Rahmani, A., Heidari Navid, H., Aman Zade Seyed, M., Ashouri, S., & Khalaji, A. (2021). Investigating the effect of pride, mindfulness, general self-awareness, emotional satisfaction on customer citizenship behavior among green customers. Humanities & Social Sciences Reviews, 9(3), 1007–1017. https://doi.org/10.18510/hssr.2021.9399
    3. Rasouli, N., Kamangar Rahmani, A., Amanzadeh Seyed, M., Ahmadi, A., Jelveh, E., & Asadi, M. (in press). Model of factors affecting the crisis of the banking system with an exploratory approach and ISM. Journal of Banking & Finance. [In press]
    4. Kamangar Rahmani, A., Daneshvar, A., Pourghader Chobar, A., Torabi, M., & Nasiri Janagha, M. R. (n.d.). Prediction of risk factors in cyber harassment using big data analytics on social media. Journal of Theoretical and Applied Electronic Commerce Research. [Submitted]
    5. Kamangar Rahmani, A., Daneshvar, A., Pourghader Chobar, A., Torabi, M., & Salahi, F. (n.d.). Providing a multi-objective sustainable distribution network of management items considering uncertainty and time window using meta-heuristic algorithms. Modelling. [Submitted]

    Book

    Kamangar Rahmani, A., Torabi, M. A., & Dianat, M. (2021). Betrayal to the Brand. Jahad Daneshgahi Publications, Tehran.

    • Adopted as a Brand Management textbook at Payame Noor University, University of Tehran and Islamic Azad University.
    • “Book of the Year” in Brand Management — festival of the Scientific Association of Brand Management of Iran.

    Awards

    Best Reviewer — Journal of Intelligent Marketing Management (JIMM)

    Highest reviewer score (91/100); 50+ articles reviewed.

    Book of the Year in Brand Management

    For Betrayal to the Brand — festival of the Scientific Association of Brand Management of Iran.

    Highly cited article in brand management

    Journal of Hospitality Marketing & Management (2022).

    Associate Member, CIPD

    Via the CIPD-approved MSc HRM at Brunel University London.

    18 Dec 2023

    Editorial & review

    Editorial Board Member & Editor

    Journal of Intelligent Marketing Management (JIMM)

    Third Reviewer

    Journal of Intelligent Marketing Management (JIMM)

    Reviewer

    Pricing Science

    Talks

    Invited Speaker, International Conference on Science, Innovation and Management (ICSIM)

    IIER · Houston, TX, USA

    Invited Speaker, Global Business Summit (GBS-2023)

    IGRNET · Toronto, Canada

    Integrating AI into HR Management: Bridging Technology and People

    26th International Computer Conference · Computer Society of Iran · Tehran, Iran

    Innovative HR Strategies for Sustainable Agriculture and Environmental Sectors

    5th International Congress of Developing Agriculture, Natural Resources, Environment and Tourism of Iran · Tehran, Iran

    HR Management Techniques in Educational Institutions

    2nd National Conference on English Language Teaching · Farhangian University · Bushehr, Iran

    Teaching

    Financial Management

    Islamic Azad University, Tehran

    Consumer Behaviour Management

    University of Tehran

    Brand Management

    Tejarat Bank, Tehran · Corporate training

    English language

    Private tutoring

    Training

    Deep Learning & TensorFlow

    Scientific Association of Computer Science, Iran University of Science and Technology · 20 h

    ITIL 4 Foundation

    KaroKoub / MPT Academy · 16 h

    Global Quality Management

    MPT Academy · Mashhad · 8 h

    Online Business Management

    Faryan Academy / MPT Academy · 1 day

    References

    Available on request.