Research & publications

Rasouli, N., Rasoolimanesh, S. M., Rahmani, A. K., Momayez, A., & Torabi, M. A. (2022). Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter? Journal of Hospitality Marketing & Management, 31(6), 662–687. https://doi.org/10.1080/19368623.2022.2043800

@article{rasouli2022customer,
  author = {Rasouli, N. and Rasoolimanesh, S. M. and Rahmani, A. K. and Momayez, A. and Torabi, M. A.},
  title = {Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter?},
  journal = {Journal of Hospitality Marketing \& Management},
  year = {2022},
  volume = {31},
  number = {6},
  pages = {662--687},
  doi = {10.1080/19368623.2022.2043800}
}

Kamangar Rahmani, A., Heidari Navid, H., Aman Zade Seyed, M., Ashouri, S., & Khalaji, A. (2021). Investigating the effect of pride, mindfulness, general self-awareness, emotional satisfaction on customer citizenship behavior among green customers. Humanities & Social Sciences Reviews, 9(3), 1007–1017. https://doi.org/10.18510/hssr.2021.9399

@article{kamangarrahmani2021investigating,
  author = {Kamangar Rahmani, A. and Heidari Navid, H. and Aman Zade Seyed, M. and Ashouri, S. and Khalaji, A.},
  title = {Investigating the effect of pride, mindfulness, general self-awareness, emotional satisfaction on customer citizenship behavior among green customers},
  journal = {Humanities \& Social Sciences Reviews},
  year = {2021},
  volume = {9},
  number = {3},
  pages = {1007--1017},
  doi = {10.18510/hssr.2021.9399}
}

Rasouli, N., Kamangar Rahmani, A., Amanzadeh Seyed, M., Ahmadi, A., Jelveh, E., & Asadi, M. (in press). Model of factors affecting the crisis of the banking system with an exploratory approach and ISM. Journal of Banking & Finance.

@article{rasouli2020model,
  author = {Rasouli, N. and Kamangar Rahmani, A. and Amanzadeh Seyed, M. and Ahmadi, A. and Jelveh, E. and Asadi, M.},
  title = {Model of factors affecting the crisis of the banking system with an exploratory approach and ISM},
  journal = {Journal of Banking \& Finance},
  year = {2020},
  note = {In press}
}

Kamangar Rahmani, A., Daneshvar, A., Pourghader Chobar, A., Torabi, M., & Nasiri Janagha, M. R. (n.d.). Prediction of risk factors in cyber harassment using big data analytics on social media [Manuscript submitted for publication].

@unpublished{kamangarrahmanindprediction,
  author = {Kamangar Rahmani, A. and Daneshvar, A. and Pourghader Chobar, A. and Torabi, M. and Nasiri Janagha, M. R.},
  title = {Prediction of risk factors in cyber harassment using big data analytics on social media},
  note = {Manuscript submitted for publication to Journal of Theoretical and Applied Electronic Commerce Research}
}

Kamangar Rahmani, A., Daneshvar, A., Pourghader Chobar, A., Torabi, M., & Salahi, F. (n.d.). Providing a multi-objective sustainable distribution network of management items considering uncertainty and time window using meta-heuristic algorithms [Manuscript submitted for publication].

@unpublished{kamangarrahmanindproviding,
  author = {Kamangar Rahmani, A. and Daneshvar, A. and Pourghader Chobar, A. and Torabi, M. and Salahi, F.},
  title = {Providing a multi-objective sustainable distribution network of management items considering uncertainty and time window using meta-heuristic algorithms},
  note = {Manuscript submitted for publication to Modelling}
}